DISC Profiling

DISC profiling is a powerful tool used to understand human behaviour and improve interpersonal interactions. It is based on the DISC theory developed by psychologist William Marston in the 1920s. The theory suggests that people exhibit four primary behavioural traits: Dominance (D), Influence (I), Steadiness (S), and Conscientiousness (C).

DISC profiling helps individuals and organisations gain insights into their natural behavioural tendencies, communication styles, strengths, and areas for development. By understanding these traits, individuals can enhance their self-awareness, improve their communication skills, and build more effective relationships in both personal and professional settings.

SMART team DISC Profiles

Our team have shared access to everybody's DISC profile clearly visible in a common area - on a wall in the staff kitchen. Our DISC wall displays include a centralised main DISC poster (Figure 1) featuring mini headshots of each of our team members. This central display helps all of our team, at a glance, to understand each of our team members and their main work styles. This information helps everyone adapt their communication styles and direct workflow appropriately empowering everyone to achieve great outcomes.

Our main DISC poster is surrounded by individual details DISC profiles for each of our team members. These profiles (Figure 2) feature each individual DISC diagram, indicating shading, DISC Style, Workplace Priorities, what they enjoy and what they do not like.

Figure 1

Figure 2

Why integrate DISC Profiling into the workplace

Navigating the workplace involves managing a variety of personalities, all striving to collaborate, perform effectively, and meet goals. This task can be difficult because it requires the ability to communicate, lead, and influence individuals with diverse personality types, which demands knowledge, comprehension, and intentional actions. Creating an environment where individuals are aware of their inherent behaviours and those of their stakeholders, both inside and outside the organization, provides powerful insights. DISC profiling offers a framework for recognising and adapting our natural behaviours to interact more efficiently with others. This includes improving communication, giving and receiving feedback, making decisions, and handling conflicts.

Integrating DISC Profiling into recruitment

By understanding candidates' behavioural tendencies and communication styles, we can match them with roles that align with their strengths and complement the existing team dynamics. This approach not only enhances team cohesion but also fosters a conducive work environment where every member can thrive. It can help employees in recruiting team members that are the right fit into your existing team structure, ensuring a successful integration of not only professional skill, but also personal characteristics and work style.
At Smart Business Solutions, we integrate DISC profiling into our recruitment process to ensure the best fit for our team.

DISC Profiling to facilitiate team dynamics

DISC profiling isn't just about recruitment; it's also about improving existing team dynamics. Our team at Smart Business Solutions undergoes DISC assessments to better understand each other's communication preferences, decision-making styles, and work approaches. This insight fosters empathy, reduces conflicts, and enhances collaboration, leading to a more harmonious and productive workplace.

DISC Profiling for Enhanced Client Communication

Understanding clients is equally vital in providing exceptional service. When you have a clearer understanding of your clients' communication style and strategies, it's ideal to develop a client support team to resonate with their preferences. Whether they lean towards assertiveness, sociability, steadiness, or meticulousness, taking a DISC-led approach ensure effective and meaningful interactions, ultimately strengthening client relationships.

Which organisations use DISC Profiling?

DISC Profiling is an accredited tested, tried and trusted method of assessing personality and behavioral characteristics. It is the assessment favoured by organisations such as Australia Post, Dodo, SBS, iPRIMUS, University of NSW, Commander Phone Systems, Fire & Rescue NSW, Datacom, Salvation Army Employment Plus, Royal Flying Doctor Service and many more.
It is the world’s most popular behavioural tool, used in over 50 countries, by more than 40 million people.

Who can perform DISC Profile assessments?

DISC Profiling should be facilitated by an accredited DISC Practitioner. Online assessment tools can be unreliable and inaccurate. An accredited DISC Practitioner will is trained thoroughly in the complete process – theory, interpretation, advanced analysis, project management, prebriefing, debriefing, conducting workshops, various users, implementation, what to do and what not to do.

Understanding the DISC styles

(D)OMINANCE, (I)NFLUENCE, (S)TEADINESS AND (C)OMPLIANCE.

People with D personalities tend to be confident and place an emphasis on accomplishing bottom-line results. People with the DISC D style personality can be dominant in nature. They tend to place a strong emphasis on shaping the environment and overcoming opposition to accomplish results.

People with I personalities tend to be more open and place an emphasis on relationships and influencing or persuading others. People with the DISC I style can be influential in nature. Their personality tend to place an emphasis on shaping the environment by influencing or persuading others.

People with S personalities tend to be dependable and place the emphasis on cooperation and sincerity. People with the DISC S style personality tend to be steady in their approach. They place an emphasis on cooperating with others within existing circumstances to carry out a task.

People with C personalities tend to place the emphasis on quality, accuracy, expertise, and competency. People with DISC style C tend to be conscientious. People with the DISC C style personality place an emphasis on working conscientiously within existing circumstances to ensure quality and accuracy.

A DISC map includes shading that surrounds the respondent's dot. This shading provides a rough approximation of the individual's comfort zone—behaviours and attitudes that will come naturally to the person and require little conscious effort. Figure 2 shows an example of Shannon Smit's DISC Style, Di, featuring shading in various areas of the DISC map.

How SMART can help.

Led by Shannon, an accredited DISC trainer, our team at Smart Business Solutions possesses the expertise to guide you through the DISC profiling journey. From individual assessments to comprehensive team workshops, our DISC Profiling service helps participants gain insight into their own behaviour and a better understanding of others. Our workshops are fun and insightful, and are designed to help everyone in your organisation build more productive and effective relationships at work.

Our DISC Profiling fees are as follows:
Detailed DISC workplace report: $150 +GST per employee
Detailed report with one-on-one 1, 15 min de-brief session: $250+GST
Team workshops from $1,200+GST.

DISC Profiling for high performing teams.

Led by Shannon, an accredited DISC trainer, our team at Smart Business Solutions possesses the expertise to guide you through the DISC profiling journey.